Frequently Asked Questions
Everything you need to know about your Contempo Crystals order
How should I care for my crystal-infused jewelry?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Wipe gently with a soft microfiber cloth after each wear and store in a dry, cool place.
Are the gemstones used in your collections authentic?
Yes, we pride ourselves on sourcing 100% natural, ethically mined gemstones. Each piece is hand-selected to ensure high quality and unique aesthetic appeal.
What is your shipping policy for domestic orders?
We offer standard shipping within 3-5 business days. Express shipping options are available at checkout for those who need their accessories sooner.
Can I return or exchange my purchase?
We accept returns and exchanges on unworn items in their original packaging within 30 days of delivery. Please note that earrings are final sale for hygiene reasons.
Do you offer international shipping?
Yes, Contempo Crystals ships worldwide. International delivery times vary by location, typically ranging from 7 to 21 business days depending on customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and installment-based payments via Klarna and Afterpay.